We do not sell any copyrighted content; we only sell the streaming box, and we are not responsible for any illegal use.

Refund Policy for Streaming Box

At 4K Clarity, we understand that occasionally issues may arise, and we strive to ensure a fair and transparent refund process for our “Streaming Box” product. Here’s what you need to know:

Refund Eligibility Criteria:

• Technical Issues: If you encounter technical issues with your Streaming Box that our support team cannot resolve within a reasonable timeframe, you may be eligible for a refund.
• Product Discrepancy: In the event that the Streaming Box provided does not meet the specifications as described on our website, you may request a refund.

Terms of Service:

Refunds will not be issued if you have violated our terms of service. These violations may include but are not limited to:

• Commercial use restrictions: Our Streaming Box is intended for personal use only. Any attempt to use it for commercial purposes without prior authorization is a violation of our terms.
• Abuse of support services: Misusing our customer support services, including making false claims or providing misleading information, is considered a violation of our terms

Third-Party Application Limitations:

Please note that while the Streaming Box may support various third-party applications, devices, or platforms, any issues, malfunctions, or dissatisfaction related to these third-party applications fall outside the scope of our refund policy. We encourage you to reach out to the respective third-party support teams for assistance with such issues.

Refund Process:

• Initiating a Refund Request: To request a refund, please contact our customer support team at infos@4kclaritystreamz.com within the eligible refund period.
• Providing Information: When initiating a refund request, please provide detailed information about the issue you are experiencing, including your order number and any relevant screenshots or error messages.
• Investigation and Resolution: Our support team will investigate the issue and attempt to resolve it in a timely manner. If a resolution cannot be reached within a reasonable timeframe, a refund may be issued

Refund Decisions:

• Case-by-Case Assessment: Refund requests will be assessed on a case-by-case basis.
• Factors Considered: Factors such as the nature of the issue, its impact on the product’s functionality, and adherence to our terms of service will be considered in the refund decision.
• Refund Method: Refunds will be processed using the same payment method used for the original purchase.

Exclusions:

Please be aware that refunds may not be provided if the issue is due to factors beyond our control, such as internet service interruptions or issues related to third-party applications.

Contact Us:

If you have any questions or concerns regarding our refund policy or wish to initiate a refund request, please don’t hesitate to contact our customer support team at infos@4kclaritystreamz.com

We are committed to ensuring your satisfaction and will work diligently to address any issues you may encounter.

Thank you for choosing the Streaming Box from 4K Clarity.